FAQ
US & Canada shipping and returnsSign in to your account and open My Orders to view payment, fulfillment and delivery updates.
No. For international air shipping compliance, lighters are shown as empty units for shipment.
Delivery to the United States and Canada takes 7–10 days after your order leaves our warehouse. This delivery window starts at dispatch, not when the order is placed.
Yes. Shipping to the United States and Canada is free.
Yes. Taxes are included for orders delivered to the United States and Canada.
Returns are accepted within 30 days of delivery for orders delivered to the United States and Canada. The return window starts when you receive your order. Contact our support team for return instructions.
Credit card payments are available at checkout. Additional payment methods may be offered based on your region.